• Coordinate logistics for tools, spare parts, workshop services, and field service activities based on approved maintenance plans and customer confirmation.
• Ensure all work complies with quality, health, safety, environmental, and regulatory requirements.
• Monitor and communicate service progress to customers, internal teams, and external suppliers through regular status updates.
• Arrange field service jobs, workshop activities, spare parts, and tool requirements to support timely execution.
• Maintain close coordination with field service personnel before, during, and after service activities to ensure contractual obligations are met.
• Respond promptly and accurately to customer requests related to service contracts.
• Coordinate the procurement, shipment, and delivery of parts, tools, and workshop components to avoid delays in maintenance activities.
• Update contract managers on issues, changes, and project developments.
• Organize inbound and outbound transportation and consolidate shipments to and from customer locations.
• Manage changes to project scope, schedule, location, destination, or quantities while minimizing operational impact.
• Consolidate field service reports and distribute updates to relevant stakeholders.
• Collaborate with operational support and technical teams to resolve service-related issues.
• Review and validate service costs and provide accurate information for invoicing.
• Handle and coordinate claims related to field services, spare parts, and tools.
• Coordinate customer logistics requirements, including permits, visas, accommodation, tools, and parts availability.
• Work closely with internal supply chain teams to expedite parts delivery and resolve logistics challenges.
• Ensure contractual terms related to spare parts and service delivery are followed.
• Participate actively in cross-functional contract management activities.

Requirements

• Degree or Diploma in Marine Engineering or a related discipline.
• Good command of spoken and written English.
• Ability to work independently and manage multiple priorities.
• Strong communication and stakeholder management skills.
• Experience coordinating logistics, field service operations, or maintenance activities within the maritime or engineering industry is an advantage.
• Ability to work effectively with customers, suppliers, and cross-functional teams.
• Willingness to undergo a security screening if required for the position.