Sales & Business Operations Manager (M19808)
- Full time
- Singapore, Singapore View on Map
- posted 14 hours ago
- Posted: May 20, 2026 -Accepting applications
Job Detail
Job Description
Responsible for leading both Sales and Operations functions to drive efficiency, strengthen execution, and support revenue growth. Ensures smooth end-to-end quote-to-cash processes, operational excellence, and strong commercial performance across the business.
Key Responsibilities
- Oversee day-to-day operations including order management, logistics coordination, and fulfilment, ensuring high OTIF (on-time in-full) performance.
• Develop and refine operational processes, implementing KPIs to track cycle time, cost-to-serve, and customer satisfaction.
• Drive sales performance through pipeline management, disciplined pricing, and accurate forecasting.
• Lead Sales & Operations Planning (S&OP) processes to align commercial targets with operational capacity and efficiency.
• Manage and develop a cross-functional team, promoting strong collaboration between Sales and Operations.
• Ensure effective system usage and maintain high levels of data accuracy and integrity.
• Drive continuous improvement initiatives and support strategic projects.
Success Metrics
- Revenue growth and margin improvement
• Operational efficiency (cycle time, OTIF performance)
• Customer satisfaction and retention
• Team engagement and performance
Requirements
- 7–10 years of B2B sales experience in the marine industry with a strong track record of performance
• Proven people management experience
• Strong commercial acumen with experience in process improvement
• Data-driven decision-making mindset focused on operational efficiency
• Strong communication and stakeholder management skills
• Maritime and logistics experience required
Education
Bachelor’s degree in Business, Supply Chain Management, or a related field
