Vessel IT Specialist (S17138)
- Full time
- Singapore, Singapore View on Map
- posted 10 hours ago
- Posted: July 16, 2025 -Accepting applications
Job Detail
Job Description
Responsibilities
– Embrace safety and environmental preservation as fundamental principles.
– Establish and maintain documentation for vessel installations, modifications, upgrades, and ongoing maintenance.
– Collaborate with the IT support team, applications group, and team leader to formulate system configurations in line with requirements, ensuring comprehensive technical consistency in IT solutions.
– Take charge of overseeing the migration or enhancements of existing applications/systems, effectively providing implementation and operational support to projects, with a goal of meeting or exceeding SLA benchmarks.
– Evaluate system architecture, perform testing, identify root causes, analyze solutions, and offer recommendations as needed.
– Resolve issues, implement corrective and preventive measures, and educate the IT support team on multi-tiered application architectures employing various technologies aboard the vessel.
– Engage in maintenance and support activities, including diagnosing problems, responding to incidents, and applying patches in a timely manner.
– Possess extensive expertise in middleware standards and optimal practices for building a robust and resilient environment.
– Maintain, monitor, and support the IT support team in matters related to cybersecurity, best security practices, and backup solutions.
– Oversee and manage IT hardware procurement requests, with responsibility for vessel handover and takeover procedures.
– Provide off-hours and weekend support as an essential member of the on-call support team.
– Fulfill and meet monthly Key Performance Indicators (KPIs) for vessel ticketing, communication tasks, and ongoing projects.
Requirements
– Hold a Bachelor’s degree in Computer Science, IT, or an equivalent field.
– Demonstrate a minimum of five years of experience in deploying IT systems.
– Possess expertise in Microsoft Operating Systems and Applications (including Office 365, MS Windows Server, Windows 10, Active Directory), Antivirus software, network switches, UPS, firewalls, storage/backup, and replication systems (Certifications are advantageous).
– Excel in Hyper-V and Remote Desktop Environments, particularly involving thin clients.
– Understand IT infrastructure, cloud services, and communication systems, along with proficiency in data cabling, communication, and Wi-Fi infrastructure.
– Exhibit proactiveness, dynamism, and a strong sense of responsibility with a focus on customer satisfaction and multitasking abilities.
– Capable of prioritizing tasks and consistently meeting deadlines.
– Adapt effectively to diverse working environments.
– Possess strong communication skills, encompassing verbal, non-verbal, and written communication, with the capacity to interact with team members at all organizational levels.
