Technical Expert, 2 Stroke Engine (M20630)
- Full time
- Singapore, Singapore View on Map
- posted 1 hour ago
- Posted: August 5, 2026 -Accepting applications
Job Detail
Job Description
2-Stroke Engine Troubleshooter
- Lead Field Service teams as Team Leader/Supervisor for complex repairs, major overhauls, and large-scale projects.
- Perform advanced troubleshooting, maintenance, inspections, overhauls, repairs, and service reporting for 2-stroke marine engines, including urgent and critical cases.
- Develop and improve field service processes by leveraging technical knowledge and operational data to enhance efficiency and identify service sales opportunities.
- Provide advanced technical support and troubleshooting expertise to the MEA 2-Stroke Field Service organization.
- Respond to emergency service calls, including drifting vessels, unplanned breakdowns, and other high-priority technical cases.
- Lead field service activities, including major repairs, root cause analysis (RCA), spare parts recommendations, service documentation, and repair procedure development.
2-Stroke Technical Expert
- Serve as the primary technical expert for customer inquiries, providing comprehensive technical support and engineering solutions.
- Conduct technical audits and proactively identify new service and sales opportunities.
- Diagnose and resolve complex engine performance, operational, and technical issues for customers.
- Evaluate engine performance using WECS, UNIC, WICE software, and pneumatic control systems.
- Perform technical analysis and prepare detailed reports with recommendations to resolve complex engineering issues.
- Communicate product improvement recommendations to internal stakeholders and support continuous product enhancement initiatives.
- Contribute to product development, testing, and implementation of new technical solutions and working methods.
- Provide technical guidance and support to both internal teams and external customers.
- Analyze field performance data and customer feedback to improve product reliability, maintenance strategies, and operational performance.
- Support the introduction and commissioning of new products and components.
- Foster collaboration across departments and regional organizations to deliver integrated technical solutions.
- Mentor and coach Field Service Engineers and junior Technical Experts to strengthen technical capabilities.
- Lead technical discussions during customer meetings and internal project reviews involving complex engineering matters.
- Share technical knowledge and best practices with customers and internal stakeholders.
- Drive continuous professional development and maintain expertise within the assigned technical specialization.
