Service Engineer (Marine OEM)

  • Full time
  • Singapore, Singapore View on Map
  • posted 2 days ago
  • Posted: November 13, 2024 -Accepting applications

Job Detail

  • Job Reference M12303

Job Description

The Service Engineer provides on-site and off-site support to customers to resolve operational issues with equipment without disrupting their business. As a frontline representative, they interact with various stakeholders to ensure customer satisfaction.

Job Description

  • Install, commission, and validate equipment during shipbuilding.
  • Maintain accurate records for warranty and insurance purposes.
  • Submit required documentation and reports promptly.
  • Independently diagnose and repair equipment on-site or in the workshop.
  • Provide immediate support to vessels and develop solutions for safe operation.
  • Document inspections, maintenance, and service work.
  • Report deficiencies in deliveries, quantities, or quality.
  • Request, install, and anticipate necessary parts for repairs.
  • Prepare technical reports for engineering, management, or sales.
  • Review logs for open issues and prepare formal reports for customers.
  • Maintain and calibrate tools and test equipment.
  • Keep workshop tools and equipment organized.
  • Assess equipment performance and recommend improvements.
  • Provide technical support to customers and other service professionals.
  • Stay updated on new products and technologies through training.
  • Develop skills in other specializations to become self-sufficient in repairs and service.
  • Prioritize safety and follow regulations.
  • Interact professionally with technical personnel and represent the company.
  • Adhere to company guidelines for communication.
  • Maintain valid travel documentation and certifications.

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