Oversee and manage all facets of shipping agency operations, ensuring adherence to company policies and industry standards.
Serve as the main client contact, fostering strong relationships and resolving any arising issues.
Track and evaluate operational performance, generating reports and offering recommendations for ongoing improvement.
Lead a team in executing ship agency services, coordinating vessel arrivals and departures, and working closely with ship owners, charterers, and other relevant stakeholders.
Business Development:
Drive business growth and establish solid connections with key stakeholders in Singapore, specifically within port agency services.
Maintain and nurture relationships with existing clients.
Organize hospitality arrangements for clients visiting Singapore.
Actively gather and act on customer feedback to enhance service quality.
Requirements:
Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
At least 5 years of experience in shipping agency operations or port management, with a minimum of 2 years in a managerial position.
In-depth understanding of shipping regulations, port operations, and agency services.
Proven ability to collaborate effectively within a team and work independently.
Possesses strong business acumen, high energy, a proactive mindset, and a focus on achieving results.
