Marine Operations Systems Analyst
- Full time
- Singapore, Singapore View on Map
- posted 2 weeks ago
- Posted: February 6, 2025 -Accepting applications
Job Detail
Job Description
This role supports Marine Operations by ensuring smooth and efficient system-based processes, primarily within the IMOS system. The Analyst will troubleshoot system issues, provide training, refine processes, and collaborate with IT to implement system solutions.
Key Responsibilities:
- System Expertise:
- Own and manage IMOS transactional processes.
- Troubleshoot system errors within IMOS and other relevant systems (Veslink, SEDNA).
- Act as a backup for Voyage Coordinators.
- Manage the delivery/re-delivery process for Time Charter assets.
- Lead system upgrade testing efforts.
- Act as a subject matter expert for Marine F&PA and Freight Services.
- Process Improvement:
- Resolve process gaps and recommend permanent fixes.
- Manage and participate in On-Call Incident Response Duty.
- Enhance relationships with Hub Agents to improve service levels.
- Contribute to continuous improvement projects (e.g., IMOS, SEDNA).
- Collaboration:
- Coordinate with IT and other departments (Marine Chartering, Freight Services, Marine F&PA, Commercial Schedulers).
- Participate in project implementation and system integration.
Qualifications:
- Required:
- Bachelor’s degree
- Strong systems aptitude, analytical, and problem-solving skills
- Excellent communication, teamwork, planning, and organizational skills
- Preferred:
- Basic understanding of Commercial and Marine business processes
- System/scenario modeling experience
- Prior experience in Marine Operations
- IT Business Analyst experience
- Proficiency in Alteryx, Tableau, Excel, and PowerPoint
- Experience with Continuous Improvement methodologies (e.g., RCA, Change Management)
