Marine Claims Administrator

Job Detail

Responsible for receiving, recording, and processing incoming insurance claims.
Settle claims within the specified timeframe.
Evaluate basic policy coverage and determine its applicability to submitted claims, escalating any issues as necessary.
Respond to client inquiries in accordance with service standards.
Oversee claims recoveries.
Collaborate with various stakeholders, including the Accounts Department, Brokers, and Agents.
Ensure timely compliance with both internal and statutory audit queries.
Coordinate with the Reinsurance Department to submit relevant statistics for treaty renewal.
Strictly adhere to all MAS regulations.
Perform any other duties assigned by the Head of Department or reporting authority.

Requirements:

Preferably a diploma or degree holder in Marine studies.
Minimum of 2 years of experience in Marine Claims. Candidates with more than 5 years of experience will be considered for a senior position. Those without experience may be considered for an entry-level claims handler role.
Ability to work independently as well as part of a team, and self-motivated.
Customer-centric approach, demonstrating good analytical and negotiation skills.