IT Systems Officer (Ship Owner)

Job Detail

Role:

Independently conduct research, design, and implement IT solutions tailored to organizational requirements.
Apply and maintain security protocols to safeguard data and systems from cyber threats and unauthorized access.
Oversee the administration of the Microsoft 365 platform, ensuring optimal uptime and system performance.
Support the manager in leading or co-leading a variety of IT initiatives and projects.
Monitor system logs to detect security anomalies and potential threats.
Deliver prompt technical assistance to staff, resolving IT-related problems efficiently.
Handle incident and problem management processes effectively.
Work closely with internal teams to enhance system usability and user satisfaction.
Act as a designated backup for the IT Support Office handling vessel-related support.
Manage IT procurement processes, billing matters, and vendor relationships.
Execute daily, monthly, and annual IT operations checklists.
Streamline and automate IT workflows to enhance organizational productivity.
Possibility of travel for vessel-related IT support tasks.

Requirements:

In-depth experience with Microsoft 365 administration, including at least 2 years of hands-on work with Intune, Compliance, and Security modules.
Over 5 years in L2 support within mid to large-scale enterprises (100+ employees), with a proven record of managing or facilitating IT projects.
Excellent customer service and communication skills, with the ability to clearly explain technical issues to non-technical users.
Solid networking knowledge and hands-on experience managing next-generation firewalls.
Skilled in handling multiple projects simultaneously and prioritizing tasks effectively.
Strong grasp of cybersecurity concepts and best practices.
ITIL certification is mandatory.
Possession of MS-102 – M365 Certified Administrator Expert is an advantage.

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