Head of Vessel IT (Ship Owner)

Job Detail

Role:

Leading a team of Vessel IT personnel tasked with delivering remote support to vessels, their crews, and providing on-site assistance when required.
Installing, configuring, and troubleshooting a variety of hardware and software components, including physical/virtual machines, laptops, printers, mobile devices, tablets, server/storage systems, and network equipment.
Continuously monitoring system performance to ensure availability and reliability.
Managing IT security measures and backup solutions.
Collaborating with vendors, email service providers, and other IT professionals to address issues and handle new tasks as they arise.
Offering after-hours and weekend support as part of an on-call rotation.
Coordinating efforts with the onshore team to promote and enforce governance and compliance with IT policies, procedures, and guidelines.
Supporting vessel audits when necessary.

Requirements:

Possession of a degree in Computer Science or an equivalent field.
A minimum of 5 years of relevant experience in vessel IT/OT.
Proficiency in the deployment and maintenance of Vessel Sat-Com, PMS, Safety, Crewing applications, as well as vessel-related IT infrastructure, security, mail systems, and communication solutions. Familiarity with Airtime, Navigation, and other communication systems is essential.
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server), with certifications being a valuable addition.
Exposure to cyber security solutions, including their implementation and support.
Skills in hardware troubleshooting, data cabling, and Wi-Fi infrastructure.
Understanding of ship automation systems is a significant advantage.