Customer Service Executive (1-year Contract) (P18609)
- Contract
- Singapore, Singapore View on Map
- posted 6 hours ago
- Posted: February 3, 2026 -Accepting applications
Job Detail
Job Description
Key Responsibilities
-
Act as the main point of contact for marine customers, managing inquiries, orders, and delivery schedules for marine lubricants and related products.
-
Process sales orders and coordinate with logistics and supply chain teams to ensure timely and accurate deliveries worldwide.
-
Maintain customer accounts, contracts, and documentation, and proactively update customers on order status and shipment details.
-
Support the sales team with quotations, tenders, pricing agreements, and CRM updates.
-
Coordinate with technical teams to address product inquiries, manage samples, and support lubrication surveys and documentation.
-
Assist in sales reporting, market intelligence gathering, and tracking competitor activity.
-
Ensure compliance with company policies, industry regulations, and documentation standards.
Qualifications & Skills
-
Diploma or Bachelor’s degree in Business, Maritime Studies, Logistics, Engineering, or related fields.
-
2–3 years’ experience in customer service, sales support, or operations, preferably in marine, shipping, lubricants, or oil & gas industries.
-
Familiarity with marine lubricants or vessel supply operations is an advantage.
-
Strong communication, organization, and multitasking skills in a fast-paced environment.
-
Proficient in Microsoft Office and experienced with CRM and ERP systems.
-
Customer-focused, proactive, and able to work independently and cross-functionally.
