Apply for necessary flag state endorsements and certificates.
Plan and monitor timely crew changes prior to contract completion.
Prepare Seafarer Employment Agreements in line with regulated wage structures.
Maintain and update crew records in the crew management system (Danaos).
Track the expiration of crew documents and arrange renewals or repatriations as needed.
Handle visa applications, flight arrangements, and hotel bookings.
Ensure all required permits, invitation letters, guarantee letters, and travel schedules are secured before mobilization.
Prepare and manage claims for crew travel expenses.
Manage and document crew insurance claims related to medical issues or injuries.
Oversee seafarer performance appraisals and support career development.
Ensure compliance with company policies for all crewing matters on assigned vessels.
Apply for or renew Collective Bargaining Agreements and ITF Blue Cards annually.
Participate in annual crew budget planning and identify cost-saving opportunities.
Address crew welfare issues promptly, ensuring their well-being.
Stay informed of international maritime regulations and ensure compliance.
Be ready to coordinate emergency responses and crew evacuations if required.
Organize and facilitate training programs to enhance crew skills and knowledge.
Perform additional duties as directed by the Manager.
Requirements:
Minimum Diploma with 1-2 years of relevant marine industry experience.
Experience with Singapore port limit harbour craft manning processes, including work permit applications, renewals, manning licenses, pilot exemptions, MPA-mandated training, and Inland Revenue crew tax management, is a plus.
Ability to manage overseas manning agents and seafarers from Indonesia; proficiency in Bahasa Indonesia is advantageous.
Strong team player with the ability to work independently.
Proficiency in MS Office applications.
Excellent interpersonal, communication, and computer skills.
High attention to detail and accuracy.
Strong problem-solving skills to effectively manage issues.
Ability to manage multiple tasks and prioritize under pressure.
Strong customer service orientation, particularly in addressing crew needs.
