Bachelor of Science, Maritime Studies

Bachelor of Science (Maritime Studies) with a Minor in Modern Languages (Korean)

Korean Language

Yonsei International Summer School • Advanced Korean Language 1 at the Korean Language Institution (Attained Grade A)

Maritime Studies

Maritime Studies Study Abroad Programme at Erasmus UPT (Centre for Urban, Port and Transport Economics)

Commercial Manager

Commercial Intern

•Liaised with APAC country GMs to assess cruise sector opportunities, compiling progress reports and competitor analysis for executive strategy meetings. •Coordinated meetings with potential clients, resulting in successful partnership discussions and deal closure. •Managed Salesforce to generate opportunities and forecasted revenue, while leading CAR initiatives to analyse service failures, enhancing overall service quality. •Facilitated credit application processes, contributing to effective financial decision-making and client relationship management.

International Sales Representative

• Developed compelling content for social media (Instagram) and e-commerce platforms (Amazon & Shopee), resulting in a significant increase in global sales. • Spearheaded the establishment of Shopee pages in 5 countries, expanding brand visibility and market reach. • Streamlined order fulfillment processes on Shopee, enhancing operational efficiency and customer satisfaction. • Provided exceptional international customer service across Asian markets, ensuring client needs were met promptly and effectively. • Initiated communication with distributors, influencers, and journalists from 10 countries via email and cold calls to forge strategic corporate partnerships.

Transhipment Intern

• Collaborated with Southeast Asian offices to rectify discrepancies promptly, ensuring accurate declaration of Transhipment Load Instructions (TLI) for seamless operations. • Facilitated effective communication with the Asia Regional Office, to optimise vessel allocation and ensure efficient transhipment of laden and empty containers according to plan. • Played a key role in preparing essential shipping documents, including the Specials Loading List, to aid stowage planners in the efficient organisation of cargo. • Supported the billing process by assisting in the approval of invoices, ensuring timely and accurate processing of financial transactions.

Operations Intern

• Assisted in post-fixture operations, from receiving voyage instructions from charterers to ensuring their accurate relay to owners and vessel masters. • Maintained meticulous attention to detail in managing agency appointments, loading schedules, cargo stowage plans, port times, and bill of lading details. • Monitored vessel voyages, including tracking arrival at discharge ports, coordinating berthing schedules, overseeing cargo discharge, and facilitating invoicing and freight payment processes.